Receiving a Box
Find a Box that somebody sent you, download its files, and forward it or reply to it.
- Projects
- Production
- Updated
Video: https://www.youtube.com/embed/ORm_UkfjI3k?&wmode=opaque
This article is about Boxes in Production Projects. In Archive Projects, see Receiving a Delivery.
To access a received Box, you must have a Mnemonica account. You must also be part of the related Project. When you register your account, you automatically become part of the Project related to the received Box. Then you can open the Box and download the attached files.
Finding your Box
Log in
Log into your Mnemonica account.
Select the Box
Do one of these actions:
- Select the Box in the Incoming Boxes panel of your Project dashboard.
- Click the bell icon on the right of the top bar and find the You received a new Box notification.
Click the Box or the notification to open the received Box.
You can also reach the Box manually:
- Enter the Project related to the received Box.
- Click Boxes in the bottom bar.
- In the Boxes page, select the Incoming tab on the top left.
- Select the Box from the list.
Forwarding a Box and replying to it
You can send a received Box on to other people, or answer the sender with a new Box. Click the options button (⋮) of the Box and choose:
- Forward: Mnemonica creates a new Box in the Outgoing tab with a copy of the received files. The name starts as Fwd followed by the Box name.
- Reply: Mnemonica creates a new, empty Box in the Outgoing tab. It does not attach the received files. The name starts as Re followed by the Box name. Add your own files to it.
In both dialogs you can change the name and use the Shared switch. Then click Forward or Reply.
The new Box is a draft. To send it, add the recipients as in Sending a Box.
Downloading your Box
Each Box has an expiration date. Download the Box before it expires. An expired Box disappears from the list. The History tab contains a log of all your received and sent Boxes.
To download the files one by one, select a Box from the list on the left side of the page. The detail panel opens with the list of attached files. Click the options button (⋮) at the right end of a file and choose Download.
In the Mnemonica Mobile App, the Boxes you receive are read-only. You cannot download their content on a mobile device.
One-click download
If you have installed Mnemonica Gate, you can download all the content with one click. Do one of these actions:
- Choose Download Box from the Box menu.
- Drag the Box to the bottom of the page and use the quick actions that appear.
If Gate is not available, the Box page shows a File-by-file download only notice. Click Why? to see how to install Gate.
Illegal characters
Some special characters in a Box name or a file name can stop the download. This happens on Microsoft Windows when the Box name contains an illegal character. On any operating system, do not use these characters in Box names:
; : / \ ? " ' < > * = |
Related articles
Saving Box content to a Screening Room
Copy the files of a received Box and paste them into a new or an existing Screening Room.
About Boxes
Learn what Boxes are, how they expire and where to find your sent and received Boxes in a Production Project.
Copy and Paste
Copy Rooms, media, Boxes and Works with Copy and Paste, in one Project or between two Projects.