Commenting on media

Modified on Thu, 03 Feb 2022 at 04:01 PM

Users can comment on audio, video, and pictures on the Player page depending on the Room privacy setting. Guest can always add comments to a Room, Team Members can only post comments to a Room with comments privacy set to public.


Learn here how to export the comments feed.


Threads and replies

Comments are divided into threads and replies. A thread is the main comment and can be posted on a specific timecode or not (see next). Users can post as many threads as they need.


A thread is represented with a light gray dot below the player's timeline. By clicking on the dot, a thread preview pops up. In the case of overlapping threads, the pop-up shows a list of the overlapping threads.


NOTE: depending on media length, one single dot can represent more than one comment.


Replies are submitted to a thread. If a thread is posted on a specific timecode, all the replies will refer to that timecode (see next). 


Once a comment is posted, it can be edited or deleted on the comments feed tab by clicking on the options menu on each comment.


Comments on specific timecodes

To post a comment on a specific timecode of a video clip, browse your video to the desired frame, type a message in the input widget on the bottom of the page, likely add graphics, and post the comment.


If you need to post generic comments to a video clip before posting, deactivate the clock icon next to the input field.


Drawing on frames and pictures

Users can add graphics to highlight portions of a frame on each thread and reply. To the left of the input widget, find a brush icon to expand or collapse the drawing tools.


Drawing tools include basic geometric figures, colors, and thickness control. Once a figure has been drawn, fine-tuning is allowed by selecting the pointer tool.


Once posted, to delete a drawing, delete the relative comment.


Navigation between comments on specific timecode

Users can navigate the comments over a video clip in three ways:

  • by clicking on a comment in the comments feed tab, the player follows
  • by clicking on the grey dots on the timeline, the comments feed follows
  • by using the keyboard shortcuts G and H


Notifications

The entire room's audience is notified when a new thread is posted. When a reply to a thread is posted, the original commenter and the other repliers only are notified.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article